Private Policy
Last Updated: February 21, 2026
At Viewpoint Coachlines ("we", "us", or "our"), we are committed to protecting the privacy and security of the personal information entrusted to us by our customers, business partners, website visitors, and other stakeholders.This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information. By using our services or visiting our website, you consent to the practices described in this policy.
Information We Collect
To provide our transportation services, we may collect personal information including:
Name
Email address
Phone number
Company, school, or organization details
Booking and travel information
Billing and payment information
Information provided through enquiries, quote requests, website forms, emails, or phone calls
When you visit our website, we may also collect certain technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use personal information to:
Respond to enquiries and provide quotations
Arrange, manage, and deliver transportation services
Process bookings, payments, and invoices
Communicate with customers regarding bookings and service updates
Improve our services, customer experience, and website functionality
Maintain business records and meet legal, regulatory, and safety obligations
We only collect information that is reasonably necessary for the operation of our business and the delivery of our services.
We may also use your information to provide service updates, company news, or marketing communications. You may opt out of marketing communications at any time.
Sharing of Information
Viewpoint Coachlines does not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers, contractors, payment processors, technology providers, or regulatory authorities where necessary to operate our business, fulfil our services, comply with legal obligations, or protect our legitimate business interests.
Any third parties engaged by us are expected to handle personal information responsibly and in accordance with applicable privacy requirements.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
Customer information is stored using secure business systems and access is limited to authorized personnel who require the information to perform their duties. We regularly review our processes to help maintain the security and integrity of personal information.
While we take reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour, and enhance user experience.
Cookies generally collect non-identifiable information and can be managed or disabled through your browser settings.
Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently from Viewpoint Coachlines and have their own privacy practices. We encourage you to review their privacy policies before providing any personal information.
Contact Us
If you have any questions about this Privacy Policy or the way we handle personal information, please contact us:
Viewpoint Coachlines
Email: info@vpcoachlines.com
Phone: 503-703-6523
Mail: P.O. Box 2066, Gresham, OR 97030
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page and will take effect upon publication.